Shipping policy

Shipping & Return Policy

Last Updated: June 2026

Welcome to CORZEN. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

  • Once your order has been shipped, you may receive tracking information via email or SMS, where available.

Return Policy

5-Day Return Window

We offer a 5-day return policy. You may request a return within 5 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • The item must be returned with original packaging and tags (if applicable).

  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

  • Items damaged due to misuse or improper handling.

  • Products marked as final sale or non-returnable.

Return Process

To initiate a return, please contact our support team at:

Email: corzen.co@gmail.com

Please include your order number, reason for return, and photos (if applicable).

Refunds

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at corzen.co@gmail.com for assistance.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact:

CORZEN Support
Email: corzen.co@gmail.com